[vc_row][vc_column][vc_empty_space height=”75px”][ultimate_heading main_heading=”Travel with us – Q & A” alignment=”left” sub_heading_font_size=”desktop:20px;mobile_landscape:15px;” sub_heading_line_height=”desktop:32px;mobile_landscape:22px;” main_heading_margin=”margin-bottom:30px;” sub_heading_margin=”margin-bottom:30px;” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:46px;” sub_heading_style=”font-style:italic;”][/ultimate_heading][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”How can I travel on the Jumbulance?” tab_id=”1569055843415-01949ee6-ddb5″][vc_column_text css=”.vc_custom_1581852334637{margin-left: 28px !important;}”]Our accessible Jumbulance coaches can be hired out by groups, such as charities and hospices, for day trips and longer breaks within the UK and Europe. Please get in touch to discuss your requirements.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What disabilities are eligible?” tab_id=”1569055843477-4d8c3043-2ab3″][vc_column_text css=”.vc_custom_1581852447824{margin-left: 28px !important;}”]Almost anything. Whilst we are set up principally for physical disabilities, we are more than happy to take anyone on holiday who would enjoy and benefit including mental illness and sensory impairment such as blindness.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much does it cost?” tab_id=”1569057049210-8bb581f7-9aba”][vc_column_text css=”.vc_custom_1581852464284{margin-left: 28px !important;}”]Cost for participants depends upon the particular trip. If additional funding is available by a particular group then this is passed on to everyone travelling.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is included in the cost?” tab_id=”1569057060681-9aea8217-22bc”][vc_column_text css=”.vc_custom_1581852482274{margin-left: 28px !important;}”]Again, this varies from trip to trip but in most cases the fare covers half board in a hotel or other accommodation, all travel, most entry into attractions and trips etc. and generally meals and drinks on the journey. It also generally covers the cost of the volunteer carers and nurses to look after you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need to bring my own carer?” tab_id=”1569057059954-fab555de-7887″][vc_column_text css=”.vc_custom_1581852498857{margin-left: 28px !important;}”]You may bring your own carer, a friend or family member if you wish but we will try and provide one for you if this is not possible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If The Trust provides a carer for me are they dedicated to me all week?” tab_id=”1569057059327-f68bb561-90ff”][vc_column_text css=”.vc_custom_1581852514186{margin-left: 28px !important;}”]No, not entirely. Whilst generally you will have a principal carer to take care of you and share a room with you they are part of the group also, are there as a volunteer and are paying their own expenses, so we expect volunteers to be treated with respect and consideration, allowed some free time and to enjoy themselves as much as you are. You will ALWAYS be properly cared for however.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I bring my electric wheelchair?” tab_id=”1569057058502-f070c15d-cc94″][vc_column_text css=”.vc_custom_1581852530509{margin-left: 28px !important;}”]In most cases yes but there are some restrictions. Obviously, we can’t have EVERYONE bring an electric chair as we can’t store them all. For shorter journeys – UK and nearer Europe such as Holland and Brittany for example – you may travel in your electric chair. For longer journeys like Austria and Italy the group leaders will make a decision about who most needs to have their electric chair stored in luggage, so that we can get more stretcher beds in the Jumbulance for people to sleep on. If you have to bring a manual chair there will always be someone able to push you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there a baggage allowance?” tab_id=”1569057057431-0c9f1749-ea05″][vc_column_text css=”.vc_custom_1581852543202{margin-left: 28px !important;}”]No there is no allowance. But luggage space on the Jumbulances, whilst very large, is not infinite. If there is something additional you need to bring, like a walker or commode, please let us know and we’ll do our best to fit it in.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”75px”][ultimate_heading main_heading=”Travel Insurance Information” alignment=”left” sub_heading_font_size=”desktop:20px;mobile_landscape:15px;” sub_heading_line_height=”desktop:32px;mobile_landscape:22px;” main_heading_margin=”margin-bottom:30px;” sub_heading_margin=”margin-bottom:30px;” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:46px;” sub_heading_style=”font-style:italic;”][/ultimate_heading][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion shape=”square” color=”white” active_section=”1″][vc_tta_section title=”What about travel insurance?” tab_id=”1569057978489-6355300b-2b93″][vc_column_text css=”.vc_custom_1581852636856{margin-left: 28px !important;}”]The Trust is able to provide travel insurance, please ask for information and a price for your trip as the cost of insurance will vary depending on the destination and if winter sports cover is required.
We draw your attention to the the information and summary of cover below.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_raw_html]JTNDaWZyYW1lJTIwd2lkdGglM0QlMjIxMDAlMjUlMjIlMjBoZWlnaHQlM0QlMjIxMDAwcHglMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy5qdW1idWxhbmNlLm9yZy51ayUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGMjAyMCUyRjAzJTJGSnVtYnVsYW5jZS1UcmF2ZWwtaW5mb3JtYXRpb24ucGRmJTIyJTNFJTNDJTJGaWZyYW1lJTNF[/vc_raw_html][vc_column_text]Coronavirus (COVID-19) Outbreak
Following any announcement by the Foreign Commonwealth Office (FCO) advising against all but essential travel to any country due to the ongoing Coronavirus (COVID-19) outbreak, the following will apply for Coach Travel Insurance policies as insured by ERGO (ETI):
- We will accept travel date changes to a new date which falls within 6 months of the original policy start date at no additional cost, as long as there is no increase in duration (single trip policies only)
- Where a new trip dates mean that a trip will be one day longer than previously covered, we will also accept this without an increase in premium
- We will accept a change in destination to any other country, as long as there is no increase in premium. Changes to a higher rated area will need to be charged for on a pro-rata basis.
- Single trip policy holders who no longer wish to travel and who do not have a claim to make can be offered a full refund of the premium paid, even if this is outside of the 14 day cooling off period
In the first instance, customers should be advised to contact their, airline, tour operator, accommodation provider, or other carriers to enquire about whether they can still travel, or about changing travel dates.
Our polices do not cover claims that arise as a result of an individual entering an area against the advice of the Foreign and Commonwealth Office.
1
Cancellation No Cancellation cover for Coronavirus (COVID-19); Cancellation cover is provided for pre-trip, medically certified, unfit or not fit to travel
Travel against FCO advice No cover for Cancellation or Costs re Traveling against FCO advice; https://www.gov.uk/foreign-travel-advice No policy cover provided on any Policy Section of the Coach Travel Insurance should travel be undertaken against FCO advice
Quarantine No cover for Costs or Costs Associated with Quarantine (in resort or on return home), including Self-isolation No cover for Quarantine Repatriation
The above subject to the (issued) Policy Terms & Conditions.
2 [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][ultimate_heading main_heading=”HOW YOU CAN GET INVOLVED” main_heading_color=”#4c4c4c” spacer=”line_only” spacer_position=”middle” line_height=”5″ line_color=”” main_heading_font_size=”desktop:40px;” main_heading_line_height=”desktop:46px;” line_width=”200″ main_heading_margin=”margin-bottom:15px;” main_heading_style=”font-weight:bold;” el_class=”accent-border-color” main_heading_font_family=”font_family:Londrina Solid|font_call:Londrina+Solid”][/ultimate_heading][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” type=”vc_default” margin_top=”60″ margin_bottom=”-40″ css=”.vc_custom_1566372031829{padding-top: 70px !important;padding-bottom: 0px !important;}”][vc_column width=”1/3″ css=”.vc_custom_1490364540235{padding-bottom: 80px !important;}”][interactive_banner_2 banner_title=”BECOME A FUNDRAISER” banner_desc=”READ MORE >” 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DONATION” banner_desc=”READ MORE >” banner_image=”id^1972|url^http://919.2dc.myftpupload.com/wp-content/uploads/2019/08/making-a-donation.jpg|caption^null|alt^Making a donation to Jumbulance|title^making-a-donation|description^Making a donation to Jumbulance” banner_link=”url:%2Fdonate%2F|title:Donate||” banner_style=”style1″ el_class=”second-box” banner_color_title=”#ffffff” banner_color_desc=”#ffffff” banner_color_bg=”#1f9a47″ image_opacity=”1″ image_opacity_on_hover=”0.3″ enable_responsive=”yes” responsive_min=”” responsive_max=”” banner_title_font_size=”desktop:36px;” banner_title_line_height=”desktop:46px;” banner_desc_font_size=”desktop:14px;” banner_desc_line_height=”desktop:22px;” css_ib2=”.vc_custom_1581882963210{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” banner_title_style=”font-weight:bold;” banner_desc_style=”font-weight:bold;” banner_title_font_family=”font_family:Londrina 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css=”.vc_custom_1567012593402{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1567012659901{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1568992390504{padding-top: 25px !important;}”]
The Jumbulance Trust is Registered Charity Number 1090731 | 01582 765 423 | info@jumbulance.org.uk
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