Frequently Asked Questions
Our accessible Jumbulance coaches can be hired out by groups, such as charities and hospices, for day trips and longer breaks within the UK and Europe. Please get in touch to discuss your requirements.
Almost anything. Whilst we are set up principally for physical disabilities, we are more than happy to take anyone on holiday who would enjoy and benefit including mental illness and sensory impairment such as blindness.
Cost for participants depends upon the particular trip. If additional funding is available by a particular group then this is passed on to everyone travelling.
Again, this varies from trip to trip but in most cases the fare covers half board in a hotel or other accommodation, all travel, most entry into attractions and trips etc. and generally meals and drinks on the journey. It also generally covers the cost of the volunteer carers and nurses to look after you.
You may bring your own carer, a friend or family member if you wish but we will try and provide one for you if this is not possible.
No, not entirely. Whilst generally you will have a principal carer to take care of you and share a room with you they are part of the group also, are there as a volunteer and are paying their own expenses, so we expect volunteers to be treated with respect and consideration, allowed some free time and to enjoy themselves as much as you are. You will ALWAYS be properly cared for however.
In most cases yes but there are some restrictions. Obviously, we can’t have EVERYONE bring an electric chair as we can’t store them all. For shorter journeys – UK and nearer Europe such as Holland and Brittany for example – you may travel in your electric chair. For longer journeys like Austria and Italy the group leaders will make a decision about who most needs to have their electric chair stored in luggage, so that we can get more stretcher beds in the Jumbulance for people to sleep on. If you have to bring a manual chair there will always be someone able to push you.
No there is no allowance. But luggage space on the Jumbulances, whilst very large, is not infinite. If there is something additional you need to bring, like a walker or commode, please let us know and we’ll do our best to fit it in.
Coronavirus: some insurances specifically exclude from their cover any claim relating to Coronavirus (Covid-19). It could be worth asking if any policy you are looking at provides Covid-19 cover for cancellation prior to travel, for curtailment of your trip, for medical expenses while overseas related to Covid-19 and costs if you have to extend your stay to self-isolate.
We have arranged a special travel insurance product for all persons travelling with Jumbulance Trust. Details of this special travel insurance can be found by clicking on the link below. Jumbulance Trust acts as an Introducer Appointed Representative of Global Travel Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority and whose status can be checked on the FCA Register by visiting www.fca.org.uk or by contacting the FCA on 0845 606 9966, ‘Firm Ref’ 305686.
The link below takes you to the relevant web page to get a quotation and to arrange cover.
Beyond providing this information, we are not permitted by the Regulator to assist you in the arrangement of your travel insurance or give any advice. If you would like any further information about their services, you should contact Global Travel Insurance as follows.
Global Travel Insurance, 59/61 Lyndhurst Road, WORTHING, West Sussex, BN11 2DB. Telephone: 01903 235042 Email firstname.lastname@example.org
Travelling with Us
If you want to travel with Jumbulance, then fill in the form below and send it to your local group leader. You can either download the word version, fill it in digitally, print it off and sign by hand or you can print off the pdf version and complete it by hand. When completed, your application form should be sent through to your group leader.